System workflow guide
Voice-first billing for Dye & Durham firms — how it works in practice
How lawyers at Dye & Durham firms can capture billable time by voice and move structured, reviewed entries into Dye & Durham through a CSV export workflow.
Who this is for
Who this is for
This guide is for lawyers, timekeepers, and billing admin teams at firms using Dye & Durham for practice management and billing. It explains how voice-first time capture fits alongside Dye & Durham — improving the quality of entries before they reach the billing system, without requiring a change to existing workflows or systems.
CaseClock does not replace Dye & Durham. It improves the upstream capture step — turning spoken legal work into structured, lawyer-reviewed time entries that move into Dye & Durham through a standard CSV import.
The workflow
How the workflow fits Dye & Durham
CaseClock connects to Dye & Durham via CSV export — not a native real-time integration. The workflow is explicit and auditable: capture happens in CaseClock, review happens in CaseClock, and the approved entries transfer via CSV into Dye & Durham.
The four-step sequence: the lawyer captures by voice immediately after a task, call, or meeting; CaseClock structures the spoken input into a billing-native draft; the lawyer reviews and approves the draft; the billing admin exports a structured CSV and imports it into Dye & Durham.
This is intentional capture, not passive background monitoring. CaseClock does not infer activity or generate entries without the lawyer’s explicit input. The lawyer decides what to capture, reviews the structured output, and approves it before it leaves the app.
The CSV export
What the CSV export looks like
CaseClock exports reviewed, approved billing entries as structured CSV files. Each entry includes the standard billing fields: matter reference, work description, time value, and date. Only entries that have been explicitly approved by the lawyer are included.
The export format is designed for clean import into standard billing CSV workflows. Dye & Durham supports time entry import via CSV. Billing admins follow the standard import process. If your firm’s Dye & Durham configuration has specific field-mapping requirements, confirm format compatibility before starting your trial.
The quality argument
Why this still beats reconstruction
The quality improvement from voice-first capture does not depend on a native integration. Even with a CSV export step, capturing work by voice immediately after it happens produces more specific, more complete, and more defensible entries than reconstructing from memory at end of day.
End-of-day reconstruction is the primary source of billing quality problems — vague narratives, thin time values, entries that are challenged or written down. That problem is upstream of the billing system. The CSV step transfers entries that are already high quality, because they were captured in the moment.
For billing admin teams at Dye & Durham firms, this means entries arriving in the system are more complete, require fewer clarifications, and produce a cleaner billing queue.
Getting started
Setup and getting started
No changes are needed to your Dye & Durham configuration. Lawyers install CaseClock on mobile, complete a short onboarding, and start capturing time by voice. The billing admin manages the CSV export and Dye & Durham import using existing processes.
Starting with a focused pilot — one practice group, one type of matter — provides clear early data on entry quality improvement before committing to a broader rollout.
Common questions
FAQ for Dye & Durham firms
Does CaseClock connect natively to Dye & Durham?
No. CaseClock works with Dye & Durham through a structured CSV export workflow. Lawyers capture time by voice, review and approve entries in CaseClock, and the billing admin exports a structured CSV file that imports into Dye & Durham. No real-time integration or IT setup is required.
How does the import process work for Dye & Durham?
Dye & Durham supports time entry import via CSV through its standard billing workflows. The CaseClock export format is structured to include the billing fields the system expects — date, matter reference, work description, and time value. Billing admins import the file using the firm's existing Dye & Durham import process.
Is this relevant for Canadian law firms?
Yes. CaseClock supports both Canadian and US firms. Dye & Durham is widely used by Canadian legal practices, and the voice capture and CSV workflow applies equally regardless of jurisdiction or billing system locale.
Is there a lawyer review step before entries leave CaseClock?
Yes. The lawyer reviews and approves every entry before it is included in the CSV export. Nothing is transferred to Dye & Durham without explicit sign-off. This review step is how the product is designed, not an optional feature.
How does this compare to using Dye & Durham's own time entry tools?
Dye & Durham's time tracking requires the lawyer to open the system and type entries — usually after the fact. CaseClock moves the capture to the moment the work happens, using voice. The entries that arrive in Dye & Durham via CSV were captured immediately and reviewed before export — producing more specific, more defensible records than entries typed from memory later.